How To Get Your Own Fanboys
mattmaroon.com
mattmaroon.com
Good design is strangely lacking in the tech industry. Sony has it (sometimes). In the mp3 player area, IRiver had it (briefly), but it wasn't enough. When looking for a laptop recently, I was dismayed at how plain bad most Windows laptops look (for the record, I ended up choosing between a Dell and a Sony, and went with the Sony because I didn't want to wait 2 weeks). Microsoft is a consistent case study of how NOT to do design. Whatever else Apple might do wrong, design isn't one of them.
Let me put it another way. If the auto world only gave you two choices - '88 Ford Taurus knock-offs and Lexus - I'm willing to bet Lexus owners would be a lot more fanatical.
Agreed on iRiver. Their players were so much better than Apple's for one or two generations, and then they degraded rapidly. I can't imagine what went wrong there.
I soooooooo wish I hadn't sold that on eBay.
I was referring more to software design. I have never encountered so many plain boneheaded interface decisions as in Microsoft products, from roughly Win95 up to and including WinXP. I'm not even talking about ugly (which I can forgive), I'm talking about simply unusable - tiny text areas without scrollbars in which you sometimes have to input a large amount of text, or worse, text inputs instead of text areas. Tabs being used where they really shouldn't, resulting in dialogs with up to 5 rows of tabs, and with extra "Advanced" buttons on some of the tabs that bring up another pop-up. That kind of stuff. Vista and the new Office have been really pleasant surprises so far in this respect.
This is pretty offensive. IF (and that is a very big if), any other manufacturer came out with a phone that had a usable web browser, a laptop that didn't suck, or a decent mp3 player, then I'd buy them. No question.
People really don't just blindly buy Apple stuff because it's Apple. I couldn't care less if it's Apple or not. People buy MacBooks, iPods and iPhones, because they are unquestionably the market leaders. They are the absolute best by miles in those 3 areas.
If you think there is a better phone/pocket computer than the iPhone you really have to be kidding. Same with the iPod and MacBook.
No. I bought a MacBook, thought it was fantastic compared to all that I had had before, and kept using it. I played with an iPhone in a shop, and for the first time, thought to myself "wow. I would actually use the browser and email on this phone", so I bought one.
I'm not arguing this to persuade you that Apple products are actually good, I'm arguing because by labeling people 'fanboys' you're effectively saying they have no clue. It's offensive.
You obviously don't like Apple. You've made it clear you hate things like font smoothing ;) That's your choice, but labeling people 'fanboys' is just lazy.
Arguing any more is pointless. It's like you calling me a fascist.
I do dislike fanboys though. I don't know if you are one or not, but I'd guess you are by how offended you get over any implication that you might be. It's the same concept as homophobia. Me simply mentioning the existence of fanboys on my blog constitutes trolling to you.
Every fanboy at some point bought an Apple out of curiosity. Every one of them will say "I didn't want to be part of a club, I just wanted to see if their products were better." That's how marketing works. Nobody says "I bought Budweiser because I like talking frogs." But a lot of people buy Budweiser because they like talking frogs.
So if you agree with me that there are fanboys (and maybe you don't) just trust me when I say, they all think the same way as you. That doesn't mean you are one, of course.It just means that if you were, you wouldn't know it.
I completely agree there are fanboys. My personal definition would be "Someone who promotes an obviously dud product as being great, out of overzealous brand loyalty".
For example, someone who loves Microsoft who argues about how much better the Zune is than other mp3 players, is quite likely to be a fanboy, because I think the overwhelming evidence is that the Zune is a dud product.
Your mentioning fanboys on the blog wasn't trolling in itself, it was the complete generalizations of all Apple users that was trolling. "Apple has created a club, and the people in it genuinely look down on others for not being a member."
The reason people get offended when you call them a fanboy is because you are effectively saying they are liars. You are accusing them of lying about their review of the product.
Also . . . I think being a "fanboy" isn't dependent on the object of fandom being a "dud". One can just as easily be a "fanboy" for something good as for something bad. It's the attitude that makes a "fanboy", not the product.
If Apple turned out nothing but crap for the next two years and you continued to defend it, you'd be a "fanboy". If it turned out nothing but crap for the next two years and you immediately jumped ship to, say, a Thinkpad running FreeBSD, or just stuck with your two year old better-quality Apple products because you liked what Apple did before it went down the tubes, you wouldn't be an Apple "fanboy".
If the product is a "dud", that makes it easier to identify the "fanboys", but it's not the deciding factor.
Also . . . I think implicit in the label of "fanboy" is that the only lying they do is to themselves. They really believe what they tell everyone else. If someone's lying to others, that's not fanboyism -- it's called being a shill.
Actually, the Zune v 2. looks pretty good. It's got 4 stars on Amazon and an 8.3 on CNET, which is identical in both cases to the 80GB iPod. Don't you think it's a little disengenuous to say "the overwhelming evidence is that the Zune is a dud product"? Seems the evidence is its as good as an iPod. Doesn't it seem a little Apple fanboyish to write it off as a dud?
As for the iPhone . . . there may not be a better "smartphone" available right now, but I'm holding out for one anyway. There are just too many usability design flaws with the iPhone (and its competitors) for me to jump into smartphones yet.
I just use whatever product happens to work the best. Don't care what brand it is.
I agree, I expect the smartphone market to heat up quite a bit now, it'll be interesting to see who can match the iPhone.
Only to themselves. If they were lying to others, they'd be shills -- not fanboys.
Also . . . I don't think he was calling all Apple users "fanboys". He was just pointing out that there are a lot of Apple fanboys, and discussing their culture. You don't have to be an Apple fanboy to use Apple products, though. If you truly just use whatever happens to work best for you, and that happens to be Apple products in some cases, that doesn't make you a fanboy.
I first used an Apple 1 1/2 years ago. Before then I'd just assumed they were a load of hype.
Out of all the laptops I've had, (Toshiba, IBM, Sony, Dell, MacBook), the Macbook wins absolutely in terms of design, build quality, and functionality. The others aren't even close. It's a boolean for me... Macbook wins, all the others completely fail. Perhaps this is why you dismiss people like myself as fanboys. But there really is that much of a gap between apple and the rest.
MacBooks are just simple. Nicely designed functional objects. When you then look at a Dell or IBM etc, they are a mess. With grills here, extra buttons here, some ports on the front, some on the side, weird slopes here, it's like the design was an afterthought.
Just a shame I didn't try Apple sooner.
It's the same with the iPhone. Name one other phone that has a usable web browser, and brilliantly thought out keyboard.
It's not fanboyism, it's just common sense.
With bugs. One thing Apple does consistently is release buggy Rev. A products. Every. Single. Time. It's almost like they try to do it.
Out of all the laptops I've had, (Toshiba, IBM, Sony, Dell, MacBook), the Macbook wins absolutely in terms of design, build quality, and functionality.
In terms of hardware, they're all the same designs from Intel. Apple uses prettier build materials (metal); but Thinkpads are a lot more solid. (Drainage holes under the keyboard, huge hinge connecting the screen to the base, easy to open up to add things, every screw has a part number for easy ordering, etc.)
In the end, I think people like Apple because Apple likes themselves so much. It's very easy to get excited about something when you see other people doing it. When Apple launches a product, it's a work of art. When Lenovo releases a new Thinkpad... it's really fucking boring. "Yay, it looks exactly like last year's model!" That doesn't mean it's not a good computer, though... it just means Apple markets to the ignorant better. There is quite a large market of people that don't know anything :)
Finally, yeah the iPhone and OS X are kind of nice. Unfortunately Apple likes to add cool features to their OS and then cripple them for The Media Companies; the same goes for the iPhone. When I buy something, I want it to work for me, not whoever is paying Apple this week.
So I use Linux on a Thinkpad, and think about what I do with my computer instead of what it looks like.
Stop telling me why I like my MacBook. I've told you why I like it. Please try and have some respect.
I ran Linux on a thinkpad for a couple of years. I'd spend a lot of time dealing with idiotic things like hardware issues, compatibility, linux updates etc etc. That's not a good use of my time. Since moving to a MacBook I haven't had any hardware issues, or had to spend ages maintaining the o/s. THAT is why people like Apple.
I don't know what you're talking about crippling for the media companies, obviously region coding is a complete pain in the neck, but I was pretty pleased when I hooked up my mac mini to the home network and could play all my backed up DVDs straight from frontrow without any extra hassles.
Finally, using a Mac to play a DVD is incredibly annoying. If I use VLC, the video just starts playing. If I use Apple's program, I get "Prohibited" if I try to stop or skip at certain points. Prohibited!?? Fuck you, Apple. I make the rules on my computer, not you. (The annoying part is that this program auto-starts whenever I insert a DVD, and I can't quit because that's also "Prohibited". After that happened a few times, Apple's DVD player ended up in the trash can.)
I'd spend a lot of time dealing with idiotic things like hardware issues, compatibility, linux updates etc etc. That's not a good use of my time.
But OS X is just as bad. Every three days the machine wants to restart to install iTunes updates. And, there is no sane way to install UNIX-like software. Fink, macports, etc. are all junk compared to real Debian. The annoyances continue; emacs doesn't really work right, Apple breaks their Perl by applying non-approved patches, etc. Their window manager is utter junk. Not only do I have to manually arrange windows, I have to click to focus them, and "maximize" isn't an operation that exists. Arranging windows is a huge waste of time; the computer should do it for me. (So I use xmonad on Linux.) All in all, I really don't see how anyone can get any work done on a Mac. It's nice for Safari and VLC... but not for work.
Look, I don't care if you use Linux or not. But you should realize that OS X and Linux are both unproductive in their own unique ways. (Same for Windows.)
As for iTunes, I've only ever used it to play music and rip CDs, and even then make sure it encodes as mp3s. Does sound like a pain if you have to use dtrace a lot.
Every 3 days to install iTunes updates???? That is just absolutely false. Don't make completely untrue statements like that, it doesn't help your argument. I have rebooted my macbook maybe 3 times this year so far, each time to install an update. Macports works ok, or just install from source.
I agree every O/S has its issues. For me personally, OS X is the most productive and least hassle. Please try to understand and respect that. Don't just dismiss it and assume that I must have an ulterior motive, or must have been brainwashed.
There are 2 things I do really hate about my MacBook:
1. The DVD drive is region coded, and has been region changed the max times, so I can only play half of my DVD collection in it. 2. I can't buy things from the iTunes US store unless I have a US credit card. Hello??? This is the internet!!!
You should be able to play any DVD with VLC. The region-code is just a flag that Apple's software pays attention to. (Unless it's enforced by hardware now, which would be insane but not surprising.)
It's just so ironic that I can burn it to a new DVD as region free, and it'll play fine!
edit: someone downmodded me for stating fact ;) fun fun fun
Yea, you could never accuse Microsoft and the PC vendors of sloppy work like that.
Even if I were criticising jrockway as a person, why on earth would you GAS? I'm sure he/she is quite capable of repudiating me him/herself if it were necessary. Fortunately, he/she probably has the good sense to see my offhand comment for what it was: just an offhand comment, not a personal criticism.
Oh yeah, they are the collective kings of fucking things up miserably. But Apple has the image that everything they do is perfect; I'm just pointing out that they're not.
Going back to the original article, it appears Apple somehow has a fanbase that will ignore bugs just because they're Apple bugs. Isn't that interesting?
Of course, that was me three years ago, so I don't have much room to mock anyone.
I too have decent experience with plenty of notebooks and find the MBP to be lacking in many areas. Maybe I'm stupid?
I guess it's just a case of what you prefer.
The iPhone might rule the market in terms of good design for a "smartphone" (or maybe some lesser-known competitor has caught up or even surpassed it), but there aren't any smartphones that have solved the major usability design flaws that keep me from buying an iPhone. At best, the iPhone is the best of a bad bunch.
You are right to point out that religion and sports are related - they are also examples of a kind of "brand identity", based in our tribal instincts.
I tend to notice this on my way to a local 24/7 coffee shop with better quality beverages, competitive prices, free wireless, and less business, carrying my Thinkpad.
My general intuition is that Apple seems so unique because we're tech-oriented and mostly surrounded by techno-centric people. If we were into fashion, coffee, or cars, there would be other companies which would seem just as fan-boy-ish. It's hard for me to pick companies, because I don't know the first thing about fashion, coffee, or cars :)
FWIW, prices are about the same between Starbucks and @LOCAL_COFFEE_SHOPS. I don't think they are charging more because of their brand, they're just charging what people will pay for a cup of coffee.
The startling thing about all this isn't the price of coffee at Starbucks. It's the fact that Starbucks is charging the same amount for coffee that's only half as good and still putting better coffee shops out of business.
On the other hand, the bottled Frappuccino I can get in gas stations is great. It's my caffeine of choice while driving on long road trips. Amazing they can get their prepackaged per-unit retail stuff so right, while getting their in-store freshly made beverages so wrong.
I agree though that - like apple - they managed to build a nice trendy facade that appeals to many people. Apple had the good sense to replace their mediocre core product (<= OS 9) with an excellent one (FreeBSD).
Coffee isn't Starbucks' only product quality problem, by the way. The tea is substandard, too. Hell, even the hot white chocolate is only passable.
. . . and I skipped the commercial middle-man. I'm typing this from a Thinkpad running FreeBSD.
Quote: ". . . if they’re lucky maybe one day they’ll graduate into paying double for their computers."
Interesting commentary about "the club." Indeed does it seem that Apple packages and target-markets in such a way that those who are lulled into paying the premium for the "final product" ultimately end up doing so in order to be part of it (as in "the club").
Then, of course, are there those who are just too poor to pay membership dues to the iCool club.
Also are there those of us who maybe can, but don't necessarily want to pay double for the branded plastic, given the fact that hardware is cheap and operating systems can be free. Even legally free. I think a bunch of us use Linux, or some open-source variation thereof.
That makes so much sense! But I think it would be even more dramatic to rename the Uncategorized "category" to "Unfiled".
"Filed under Unfiled."
Poison for the non-technical mind.
I can honestly say that I was not a Apple fanboy. Sure, I liked the way their things looked, but a fanboy? No.
A year after owning a Mac... I would never want to go back to a PC. It's simply the best OS that I've ever used.
So, how did Apple get me to love their product?
Their products look nice. That makes me want to use them and bring them into my "space." It's the same reason I consider buying anything: shoes, clothes, cars, chairs, anything.
Once I started using their OS it was a pleasant and consistent experience.
They're not building their own cool club, they're just trying to get into Apple's.
The fanboy thing happens cuz personal computing is a dual party system. You're either a Mac or a PC. Or you're one of those weird 3rd party candidates who use Linux.
In this case, both Windows XP and Vista computers look as unrefined and ancient right now as old Apple computers with 5.25" drives do. When I think of Windows I think of those documentaries about the Silicon Valley from the late 90's.
Apple has targeted schools for 30 years. I'd say it's worked.
Good point, I've never seen any remark on that before.
If you're in the target zone, do you know you're in the target zone?
Never had an Apple, had nothing but bad/mediocre experiences with them, had no particular affinity for the company, don't own an iPod. But I bought a PowerBook G4 when I started college in ought-five. Why? Tiger. And it has a good keyboard, no blinking lights, and the hw/sw combo is just ridiculously stable. I've been running this same boot for, like, weeks. It weirds me out when I see someone booting up their laptop. Wait, let me open a new file in TextMate... Yeah, Untitled 135. If Windows 7 and any hardware vendor can top that, I'll switch.
Cost is obviously an issue for the home user, too--why spend (at least) twice as much on a Mac when you can get a perfectly acceptable Windows machine?
Depends which market. They have a tiny share in one, dominant share in the other.
However, I use Macs because of the O/S. I would definitely buy non-Apple hardware if it would run OSX without hacks but you can't.
Microsoft pretty much summed up where they are in innovation and design with the Zune. They are a giant but unless they can turn things around and actually start making devices that people WANT instead of making cheap products with a recognizable name, then they're going to end up more like Ford than Toyota.
They also have a real jackass of a CEO.
on a side note, bud select is great.
Video games & computers. You don't need to look any further then at the demos.