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In the UK at least you are looked on far more favourably in the event that something does go to court if you have a paper trail of having made reasonable efforts to find a solution prior to going the legal route.

"Just bring legal action" - sadly, for most people, 'just bringing legal action' is not quite as simple as you make it sound. Not least in terms of expense.

Only a copyright holder can bring legal action in this case. If you're just a customer, you can't bring action by yourself, as you're not a party to the violation or license agreement between HTC and the copyright holder(s).

If you've bought a G2, you are a copyright holder for the code in question.

If you buy a copy of a copyright-able work, you are a licensee. The "copyright holder" is the person who owns the legal ability to specify and grant the rights under which the work may be copied.