> Apple has had iCloud backup for some time now, including cloud camera rolls.
This doesn't help someone who never set up iCloud, has forgotten their password and/or methods of recovery, or any other list of problems. iCloud is a form of backup, by the way, and I specifically mentioned people that didn't set up backups. If you think I'm cherry-picking or coming up with some imaginary position, watch some of Jessa Jones' videos[1]. Many of her customers are in a position where they need data on their phones, and it's not in iCloud.
> You take the device apart and damage it in the process then why should the company stand by that?
They wouldn't repair it at all -- they were willing and wanted to pay for the repair. There were many arguments online why they didn't want to repair it (including that the Apple store couldn't get the parts from Apple, they weren't certified to repair it because they were still on the certification waiting list, etc). And of course you can't buy replacement parts because it's Apple (though eventually they managed to get replacement parts, it definitely was not by following the rules). Other manufacturers don't act this way.
> fine consumers sue them for every little thing they do
"little things" like manufacturing defective keyboards and denying that it's defective and refusing repairs or returns until enough people get together to sue them so that they fix a defective product? Or "little things" like using the wrong kind of capacitor near a GPU, causing GPUs to fry in almost every edition of the Macbook -- prompting recalls (or as they call them: "extended warranty programs") only after lawsuits?
I can't imagine why consumers would ever sue such a lovely company. /s
> Your first source is just some guy talking and nobody has the time to watch that BS.
The tl;dr is that 3rd-party (unauthorised) repair shops appear to be far more knowledgeable and reasonable about repairing iPhones and other Apple devices than authorised repair shops. If you'd like the longer form summary, watch the video.
[1]: https://www.youtube.com/channel/UCPjp41qeXe1o_lp1US9TpWA