> It's really interesting to see this story presented this way and nobody here seems to have even bothered to try to find another perspective.
It's really interesting to see people serve as the unpaid PR department of huge corporations who have paid someone to make this unilateral decision, but don't allow any of the tens of thousands of employees to offer an explanation.
The decision to pull the extension was made by someone (there's no algorithm to take the blame here). And a decision was made to ignore the thousands of users asking for an explanation. So, yeah, I don't really understand standing up and defending that company.
Wonder if a Googler could use their 20% gig to offer real support to real users. Probably a fireable offense.