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I think I misunderstood this entirely when I first saw it, I always thought she was babysitting or had a daycare and they were not her kids and most of the time she has kids but they are not twins.

> most of the time, no matter how much effort one expends, no event of any great significance will result

What a great outlook on life.

In the book [0], he adds the observation that sometimes something does happen. My inference of the point of the incomplete story told above is to reassure people when their efforts don't seem to take hold. Some can begin to blame themselves. Recognizing that change is rare and hard helps to depersonalize a failure to make change happen.

[0] 'The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully', Weinberg

Thanks - I did rather mess things up by omitting that.