Doesn't seem that bad, especially to avoid the hassles of coordinating remote teams' standups (hell, even some colocated teams could benefit from this).
This is maybe even the point: fewer but enthusiastic customers to gather relevant feedback.
Haven't seen the ability to host the videos locally, so serious developers are out too. Potentially broadcasting valuable info isn't a big selling point.
if I lower it to $3/user/month, will you sign up right now?
That's fine. He is not your customer.
Your customer is businesses with money. Businesses that have seven dollars.
Those businesses, by the way, will just as happily spend $20/seat/month because that also rounds to zero for them. You can experiment with charging them that if you like. But whatever you do don't lower your prices. They're too cheap already.
If $7 / month is too high, then any price below $7 is too high.
He should just outright say he wanted it for free, instead of complaining about price