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This is where government regulation shines - 0.3% max fee in the EU

And only 0.2% for debit cards.

Ah that explains why I was put on hold for 1 hour and 20 minutes when I called Visa Customer Service in France.

Visa have a customer service line? (Serious question)

The only time I've ever interacted with them directly was a job interview for a role in their UK office in Basingstoke (I didn't take it).

If I had a problem with my card I'd call my card issuer. Not VISA. Why would you have to talk to them?