I have noticed this multiple times - shaming people for recognizing they are not perfect and taking active logical steps to overcome effects of non-perfection. Re-framing the original minor and pretty normal problem as some kind of sinister all encompassing personal fault that makes you lesser.
As if everyone was expected to pretend they are super perfect in totally everything and admission of some completely normal fault that needs to be worked around or fixed deserved punishment and shame.
Sometimes people get compulsive habit and if buying flip phone or whatever helps them, it is legit to talk about it.