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Comment by it33 | Hacker News Reader

Mattermost CEO here. We're thinking of offering a special package for HipChat customers who want to stay on-prem using Mattermost.

It's perhaps a mix of services, migration/import assistance and possibly a discount to our commercial version.

Would such a package be interesting?

For anyone who'd like to discuss outside of HN, please feel free to mail us at info at mattermost.com

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Zulip CEO also here. For folks migrating from HipChat, we've decided to match the current price you're paying for HipChat for Zulip enterprise support (and we'll also provide a high-quality migration path similar to what we have for Slack and Gitter).

See https://news.ycombinator.com/item?id=17622987 (also on HN today) to learn more about how Zulip, or contact support@zulipchat.com if you're interested in our offer.

We did this at my company; we already had self hosted free GitLab. We tied it into our AD and went happily without Hipchat about a year ago. Some things are rougher (image support) but it was mostly smooth and equivalent, and actually nicer in that it supported Markdown.

Recommended. And, a lot cheaper than Slack which is insanely expensive ($72/user/year) - of course it is not free as it takes up AWS server resources and DevOps time, but we control all our data and security now.

> We tied it into our AD

sorry if it's obvious but do you mean Active Directory?

98% likely that they do.

Yes, I do. Sorry for the abbreviation. We used the LDAP connector that is publicly available in GitLab and then tied Mattermost into GitLab authentication.

Yes, I'd be interested. We're evaluating Slack, MS Teams and Mattermost as a successor to Hipchat.

Something to move the needle commercially in favour of on-premise would be helpful in that evaluation.

You will be soon able to evaluate Nayego as well: https://nayego.net/ you can subscribe if you want to see the preview.

Nayego is an open source and open standard team chat, that is federated/distributed/decentralised.

Where's the source? nayego.net doesn't have any links.

I'm pretty sure it's spam.

I found a link, but it only has a README

https://github.com/Nayego/Nayego-client

Not sure about good on prem products, but if you want to broaden the scope - there are a couple of others including Glip, Flock, and Twist which I have come across in some reviews, including the PC Mag reviews. Have tried out Flock and Twist, specifically- you might want to add these to your consideration set

I recently installed Mattermost open source, but will likely move to something else. This is a trial for me, but the lack of google authentication in the free version, and particularly that it is only available on the enterprise version with opaque pricing, which will likely be unaffordable for me at this point, is pretty much a deal breaker.

I understand you need to have different features for the different packages, but I think this is a feature that should be available for smaller businesses. The g suite is affordable for small businesses and startups, and I doubt it is particularly difficult to implement, so I suggest including it at a lower price point.

For me it’s not even worth continuing the trial without it.

Hey there, we are using mattermost as self-hosted chat infrastructure. I personally like the software, even if some of my colleagues don't agree with me here. Whatever you do in the future, I really hope you don't pull an - potentially incompatibility introducing - acquisition like this one. It is very frustrating to have a piece of infrastructure working just to realize one year later, that you will have to migrate again...

FYI, we've posted the idea of a HipChat migration package to Mattermost on Medium to hear more feedback: https://medium.com/@mattermost/migrating-end-of-life-hipchat...

Hey I tried looking into setting up webhooks (inbound and outbound) on Mattermost (we are running our own instance) but your technical documentation is quite spread out and thin. If you could improve that I'd be super grateful!

We recently launched https://developers.mattermost.com/ to make it easier to find developer documentation. If there's anything you want for docs that isn't there, let us know on GitHub and we'll help find it.

Certainly interest in a migration path from HipChat to other on-prem solutions.

But there are technical challenges. Asking for help from open source community to see if we can work together to find an outstanding solution: https://medium.com/@mattermost/help-with-open-source-hipchat...

I’ll add my own voice: I’ve been pretty happy with Mattermost (for both business & personal uses). It’s a bit tricky to set up initially, but once it’s set up it Just Works™ — and that’s the most important thing for a piece of software in my opinion.

It seems to get better every few months, which is nice. Doesn’t feel like it’s sitting on its laurels.

Hi,

Off topic question and hopefully not perceived as mean:

Why don't you type your email address with an @ ? Wouldn't you expect the higher conversion rate to outweigh the mostly theoretical increase in spam emails? Or is there another reason?

Higher conversion rate? This is a simple, age-old trick that eliminates most of the low-effort spambots (read: most of them, as there's enough money made there), while letting through any human that is smarter than an amoeba.

Hey, I sent you guys an email - looking forward to hearing from you

Thanks! Got the mail and responded, looking forward to discussing more.

Impeccable timing.

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