I live in MN now, but when I lived on the East Coast, I remember talking to a Digi-Key order taker on the phone (pre-web days!) about the weather. It was winter and all the roads were closed, but many of the employees came to work on snowmobiles.
I have to add that in the (holy cow!) 30 years that I've been buying parts from Digi-Key either for personal use, my own businesses, or employers, I remember them making exactly three mistakes! Two of which I didn't care about, the third, since the order was for the company I worked for, they corrected immediately.
I can happily live with 3 errors in 30 years!