* I order an off-menu item (scrambled eggs, they're delicious and you're welcome). it's literally impossible (afaik) to get it from the kiosk
* i want to see somebody and and have some kind of interaction. I'm a software engineer and I'm about to spend 8 hours staring at a computer screen with minimal human contact. I'm a huge introvert but still human and will go crazy alone just like everyone else.
* sometimes the cashiers are cool. I don't mean to be creepy but last week one definitely was flirting with me and asked where I'm from. it got so intense, that at the end she burst out in laughter and she was smiling at me the whole time till I got my order and left. Im a single guy in his 20s, don't skewer me for this. another time, this guy made a d&d joke (!!) and we both had a good laugh.
* I don't want to touch a filthy screen. there's 200+ ppl in these places at a given time... remember this is downtown Manhattan.they do an admirable job of keeping the place clean, but it's just one more unnecessary disease vector
* I used to be a cashier at a KFC in high school. it helped pay for my first, oh so shitty car. $7/hr, I was happy because minimum wage at the time was like $6.50. I made money, got tasty free employee meals, learned how to work with others, and met tons of cool people (and some shitty ones). it taught me a lot and we had fun.