I completely agree with this. I had a dash mount for my phone but I quit using it because it was so distracting to have the phone up there.
I rented a new Mustang last month and the UI was almost all touchscreen, even for climate control. After a week with that car, I decided I don't want a new car, at least until they can figure out how to give me some of that tactile control back again.
The insights on voice control are good. It seems like a winner but in practice I never like it.