I’d like to understand what tooling people use to govern process flows in these architectures. The concept is strong and totally makes sense, but with so many services running, how do we automatically monitor the metrics of each one? Not just in uptime, but in queue length, output quality, server cost, time taken, etc?
So far, most customers have treated that kind of data as one more additional data source to be integrated into existing business reporting systems. However I think there's a potentially interesting question here about whether existing kanban tools e.g. leankit could be adapted for use optimising pull-based business operations rather than pull-based software delivery