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Oh cmon, like Ycombinator doesn't do the same. They will probably have a bunch of datapoints an features to evaluate each batch. Be it a human or a machine, it doens't matter. Only the accuracy.

"Can't bother"

There are numerous areas, including hiring, in which algorithms are provably better at some jobs. The fact that you choose to do something one way doesn't indicate that you "can't even bother" to do it another way.

I feel you've never dealt with Google's customer service, otherwise you wouldn't be saying this. They clearly cannot bother having competent customer support staff, or staff with the agency to actually do anything. And I feel that's largely because they rely so much on their automated systems to try and take care of it.

They can automate all executives, apart from founders and the current chairman.