> But I quit Prime a few years ago after 10 out of my last 10 orders arrived late
I have a hard time believing this. I've never had late shipments with amazon nor have any of my friends. Are you exaggerating or is there any omitted context?
I have a hard time believing this. I've never had late shipments with amazon nor have any of my friends. Are you exaggerating or is there any omitted context?
I've had plenty of items arrive late or not even at all, with stretches where I've had back-to-back-to-back issues with Amazon, so frustrating that I considered canceling Prime right then and there (~3 years ago).
A couple times they were delivered to our neighbors house next door (who dropped them off to us, thankfully) and a few times we had to contact Amazon Customer Service who just sent us a new one. In general, I trust Amazon to get me my item, but they're definitely not perfect and I wouldn't be surprised if OP isn't exaggerating...
BTW, I live in the Bay Area (and not out in the boonies).
The agent offered her apologies and noted they couldn't offer that (did refund me delivery costs), but would note the preference. Not sure if that "note" actually did anything, however I started getting substantially less DHL deliveries, which was a plus.
These days, most problematic is Amazon's own deliverers. They tend to deliver the same day, but usually late in the day or to the wrong address.
USPS and UPS are the best, with UPS edging in delivery time. I've had two USPS packages marked "Delivered" but show up the next day. FedEx seems to miss delivery times a lot.
Timing of residential deliveries are pretty unpredictable with FedEx and UPS in my experience. One of the nice things about having a PO box is that packages are available for retrieval by 10 AM.
Before I started paying for Prime, I used to live somewhere (DC) where standard free shipping was always 2 days or less because I lived close to a fulfillment center. Now I live in a place (NYC) where things are late all the time, even with Prime.
It could be your items weren't marked as "prime"
I will add that even without Prime, a lot of shipments still arrive in one or two days even with standard shipping. But they're usually more expensive items like $100+ items.