You don't need extremely low values in the Drake equation to end up with nearly no aliens. It's actually kind of likely that we're (close to) alone, even without a crazy complicated theory to justify one of the values being nearly zero.
This is missing the point that many people do treat the Fermi Paradox like it's a real paradox - like there's some kind of fundamental universal principle that has to almost universally block out all life or all communication.
The article is saying you don't need it. It's good enough to say "well, life might just be sort of uncommon, and even in that scenario we shouldn't be surprised that we got a very low roll."
That is a surprising conclusion. No, we don't know the exact cause, but it means that the Fermi Paradox might not be a paradox, in the sense that it doesn't directly contradict all of our priors.
Think of it like the difference between saying, "Trump won the election because we fundamentally don't understand how democracy works in practice", and "Trump won the election because he had a 1 and 5 chance of winning, and sometimes 20% chance events happen."