You also need to get to a high TRL for confidence from contractors. People are more willing to take risks than someone sending up $100m+ satellites or vehicles. Those successful human missions get you to a TRL 9 pretty quickly.
But many of these companies have much bigger aims than tourism. Tourism is part of it, but more like orbital hotels, lunar hotels, etc. Not a short trip. But also mining. There's A LOT of money in mining once the vehicles get cheap enough. Which they aren't if you're flying a few times a year (like how most things come down in price when you manufacture at scale).
Nit pick: The point of the ride isn't to get 0 gravity. IT IS TO GO TO SPACE! That has a value much higher than that 5k 0g rides. Sure, 0g is part of it, but that's not why ANYONE is buying a ticket.