As an insurance company what would you do?

On one hand, you have published medical standards saying that he is fit to fly. You also have your own doctors review the x-rays and find no reason that he can't fly.

On the other hand you have literally one sentence from an intern saying he isn't fit to fly.

It's a no brainer that you find him fit to fly and deny his claim.

>As a patient what would you do? You have been given a medical opinion that it is unsafe to fly. I definitely don't think anything the guy did was unreasonable

Personally, I go to my doctor and have him write a letter giving the specific reasons why I am unable to fly.