With Netflix, there doesn’t seem to be any amount of seeing something and not clicking on it that ever gets the system to stop showing it to me.
Every time I log in, there’s a big wall of 20 posters I’ve seen a thousand times and never clicked on once and have zero interest in.
And the whole user experience seems about finding my way around that wall.
I can find stuff I’m interested in, but the platform never surfaces it for me. I always have to dig.
I always use the feedback system, too.
Netflix always brags about paying mid-six in pure salary and hiring top of market. Their internal presentations on content discovery and demography are something people tell stories of like they glimpsed a magical relic or something.
As a user I honestly cannot fathom where all that money and research could possibly be going.
Maybe my account is broken or something.