I've continually voiced my discontent with the way Airbnb treats guests vs hosts. Guests are completely disposable and I even had a personal experience I wrote about on medium as well for a long-term stay. Airbnb is the company that is going the way of too big to fail. As more and more customers complain cities will eventually be forced to regulate and potentially kill this company. It's quite ironic that Brian Chesky,the CEO, tweeted end of June about how wrong the travel ban is in America ( a ban that fails to provide clarity as to why some of the countries are on it) and yet Airbnb feels they are allowed to ban a user without providing any clarity as well.