Malcolm Gladwell: Twitter Doesn't Work

Seems to me that he has a rather cramped view of "real issues" and their possible solutions.

Two words seem to be sufficient to invalidate his thesis: "Tea Party". Ask, oh, Senator Mike Castle if he disagrees (http://en.wikipedia.org/wiki/Michael_Castle).

Or wonder why another two words in a single Facebook posting completely changed the tenor of the health care debate: "death panels".

(You don't have to agree with or like these outcomes to acknowledge that something's happening here and that Facebook, Twitter etc. are an important part of it.)