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Comment by AznHisoka | Hacker News Reader

"exceptions that are meant for the disabled "

Since when was the ability to cancel something online meant for the disabled?

Either you or a loved one is disabled, and that's why you're so sensitive (if so, I cut you some slack). Otherwise, I have no clue why you're throwing such a hiss about this. Many businesses (like cable companies) are being complete assholes by making it hard for you to cancel their service. Sometimes you have to lie and act unethically to get back at people like that. Hey, you wouldn't have to if they were ethical in the first place! They started this whole prisoner's dilemma! Me? I would love to cooperate and be honest all the time!

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If more people do this, the scammers may stop supporting this workflow and force deaf users to get their friends to call.

And then they get buried in ADA lawsuits.

Wouldn't that actually be illegal? Deafness is a medical condition and I doubt "get a friend to do it" would be a suitable accomodation.

>Our workplace is illiterate, thus we cannot process your emails.

That excuse isn't going to fly when they get sued for not accommodating a disability. If anything, it'll cause a lawyer to pounce on the case like there's no tomorrow.

Pretty sure the grandparent comment was missing a /s

Well, if they're scammers, do you think they'll care?

This whole thread is about companies that don't support self-serve cancellation and require you to call in, so the "scammers" here would very much care considering it's companies like Comcast and the like.

Sometimes accelerationism is the only way

Then we need to deal with the scammers.

Then in Europe, the US and Canada at least, they’ll be in violation of various laws and open to be sued.

I hope they do, and then they can get shut down.

Not going to comment on whether I have loved ones who are disabled since its really nobody's business here and I don't need anybody "slack", but in any case, I wasn't "throwing such a hiss about this" -- I was asking if it was legal, and if you actually read the rest of my comments, you'll see I explicitly acknowledged that the other side's practice is scummy and that lying to 'get back at people' seems like potentially the most legitimate argument people are making here. Everyone else seems to be raging over this rather than me, so it's weird to give me the credit for it. The companies' practice angers me too; it's not like I'm on their side. But if I'm providing an outlet for everyone's anger then I guess I'm... glad to be of service?

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