A decisive challenge raised by today’s email dominance in the workplace is that the latter means of communication does not offer a built-in function to prove the integrity and authenticity neither of its content nor of its origin. Knowing that emails are increasingly presented as legal evidence in courts worldwide, it becomes urgent to think of approaches that could palliate the inherent flaws of email.
EDIT: And yes, Gmelius offers a lightweight CRM targeting SMEs that covers all the stages of the modern communication flow: from the first interaction to the potential signature of a contract/quote. Besides, Gmelius offers a shared inbox making possible to follow-up on leads, stay in sync with your team.