Now IM has left its early adopter stage and became an integral part of everybody's life, but in doing so we became stuck with 100% proprietary WhatsApp. Not undeserved, it works very well with billions of users, and is probably the most usable IM service ever made.
But it became so big and "essential", that it doesn't seem right that a large part of human communication is bound exclusively through their apps.
I think in the long run there would be a real benefit to opening up their protocol.