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Wow as a CTO this is a nightmare scenario. Is this common? I guess this means google.com does not use Google Cloud because I’m sure they have uptime targets. They cannot handle incidents like this and expect people to take them seriously as a cloud provider.

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Read the SRE book and learn about the companies you are talking about…

I'm not the person you were responding to, but I'd be curious to hear more. Could you please explicitely say whatever it was that you were implying?

I think the reference is to this book, "Site Reliability Engineering" [1]. As you will see on the main page [2], it is part of Google's effort to describe "How Google Runs Production Systems", which is basically what the parent comment was asking about.

[1] https://landing.google.com/sre/book.html [2] https://landing.google.com/sre/

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