Why is it not more trivial to auto-route around those kinds of events?
Or when traffic re-routes, a major ISP will temporarily congest its own intra-AS city-to-city links on a few key paths, for their own router-to-router interfaces.
So no, two cuts like this are not something out of ordinary. The fact Comcast is cheap and don't have redundant pipes/contracts to operate secondary backup lines is simply being cheap and saving money on their part.