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There's a free tier and we're happy to discussing pricing privately. Startups, individuals, open source projects are dear to our hearts and we want to make the product accessible to those that need it.

I agree. I have only just heard of this product, but can immediately see it would be extremely useful to me. Sadly, I can say 100% that I can not justify this kind of spend on a single operational analytics tool. For that reason, I probably won't even try it.

Yeah, except X-Ray doesn't actually do a whole lot for you.

If the product from iopipe does more, then they should be able to charge more for it.

Whether it's worth $299/month more is an open question, however.