He was very much a kool-aid drinker, but also a writer, so the keyboard is apparently a huge deal to him. I've basically never owned an Apple product so I'm just watching this from an outsiders perspective.
As far as the fatal design flaw, the earliest occurrence I know of bringing it out into the open is when Casey Johnston wrote about it for The Outline in October of last year: https://theoutline.com/post/2402/the-new-macbook-keyboard-is...
Edit to add: Casey championing this issue is mentioned in the originally linked article.
The year of the Linux laptop may soon be upon us. ;-)
I like Apple's trackpads, but the functions that they enable are merely nice-to-have features. If you spend your day typing, any noticeable drop in keyboard reliability is going to outweigh any other input-device productivity gain. Keyboard reliability is a critical showstopper feature.