I laughed too hard at this. Reminds me of that famous Jim Reekes story:

https://www.youtube.com/watch?v=C5d151lqJsA#t=2m4s

Do you happen to remember what the copy was on that page?

I'm sure it had to be something better than "Hey we made your cookie too big. Can we delete it? Ok thanks sorry about that."

I bet they went with something subtle and vague, make the problem a little unclear and complicated-sounding, maybe take a little credit for Websphere doing a good job in detecting the problem.

Like how I word all my work emails.