I’m unclear why it was flagged. It’s a legitimate question and problem I’m facing. I totally recognize these improvements are better overall, which is why I’m doing it, just wondering a bit about the people side of it.
Those are absolutely the last people on Earth you should ask, because their advice will always be, fire all your own staff and outsource it to us. Or if you're too cowardly, for an extra fee you can TUPE them over and we'll fire them for you.
Kudos for being switched on enough to cut them out of the loop.