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The connection is initiated from our network to the home office. So the IP address of the satellite doesn't really matter.

I'd assume they're restricting access further by only allowing certain ips thru a firewall in front of the VPN server, or requiring extra auth factors from unknown ips, or something.

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Of course that could be the case. But I don't assume that. I ask. I'm trying to find the optimal solution.

There are other valid reasons for restricting the IP. I ask about those. I'm not arguing with the customer. I'm trying to be helpful.

Unless the customer doesn't want help.

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