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Comment by jeanlucas | Hacker News Reader

I'm from Brazil and what you said made me curious, not sure why, but Amazon here didn't catch. How did you solve problems like logistics and interest from the public?

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I'm sorry, I have trouble understanding your question but if you mean how we ship from Amazon to Pakistan, and how we got people to use our service: we worked out a pipeline to get products from the US to Amazon, and advertising + word-of-mouth. Also:

+ There's no direct way to buy 90% of products from Amazon since they don't ship to Pakistan

+ Our service is the only in the country that gives a fixed price at checkout in PKR

+ Our customer service is excellent

+ We're one of the cheapest options available, as long as the competition imports products legally.

I disagree with the last point. Services like MyUS, Viabox etc. are cheaper than Nazdeeq in many cases.

I do not know Nazdeeq but parent claims they deal with importing and last I checked neither MyUS nor any other random package forwarder deal with customs which can be a real PITA. (I have some experience with importing things into ... legally interesting ... countries, from 1990 till I left in 2006 I, as an individual have imported a lot of computers and parts into Hungary. It was ... fun.)

You covered it perfectly! :)

Hey Irfan! I'm sorry you feel that way, but as someone else here pointed out, we handle everything from clearing customs to last-mile delivery (to your doorstep), which is why our pricing may seem expensive because we declare all costs upfront.

A lot of our customers have similar horror stories where their goods get stuck in customs because they didn't realize clearing is a thing.

Ok I had my first horror story with custom clearance today. Going to give nazdeeq.com a try next time :-)

Haha, we'd love to have you! Throw my name at the support channel, and I should appear to help you out if you have any trouble :)

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