I don't think she's a sympathetic figure in any way, but it's easy to see how someone could wind up in that situation without having started out as a scammer.
You can't know if you are going to succeed when you try to achieve a revolutionary feat. But you have to act like you are sure you will.
Imagine Jobs in an alternate universe, trying to get out the iPhone, but after years of failures and billions wasted, the world realize the product vision was unrealistic.
Basically him being the same asshole, but hitting a wall many predicted.
That would look the same as Theranos.
The difference is that Job didn't fail. But he couldn't know that before trying and commit many people and resource to it.
Imagine Elon failing as the Falcon X. Or worst, failing over and over until his company died because they lost control of one that went crashing into a school.
Imagine Zuckerberg called out about all the privacy issues on FB before it actually made benefit. I would have died.
When you try to achieve radical vision, you often either succeed as a hero or you fail as a vilain.
Honestly, this is what I understand least.
I can understand and even respect banking a company on "this isn't possible yet, but maybe we can develop new technology". That's a standard feature of legitimate biotech startups and drug research.
I can comprehend the snowballing risks, overstating a case because you think you're almost at something really impressive. I can't really understand the blatant, verifiable lies like "the DoD uses it", but it's not the first time we've seen those.
What feels new and totally baffling is to not even care what's being done and what's possible. There's no sign that Holmes or Balwani ever had any idea whether they were close to success. This wasn't just betting on horse races with borrowed money, it was betting on a dead horse because you hadn't bothered to check if it was still alive.
Replace iPhone with iPod and Apple never reaches this sky it's currently at. It the product that put it back on the map, open the itune cash valve and paved the road for the iphone flag ship product.
The situation is never _exactly_ the same. But you can see a pattern. And history is written by the victors.
> Theranos made VERY negligent statements such as the military using Theranos products(they did not).
Musk, Jobs and the rests lied as well, just on a different scale.
The scale does make it worse, but the mechanism is the same. If Theranos had delivered, nobody would recall this lie.
The options backdating scandal arguably involved criminal behavior, and the anti-poaching collusion between Apple and other companies was arguably illegal as well.
Not saying that Jobs was primarily a criminal, but he was involved in a fair amount of unethical behavior over the years.