Venmo definitely won the first-to-market/network effect game. That said, I'm not complaining. Unless it looks like they are on course for bankruptcy or there is a major data leak, it's CX is pretty much exactly what I want it to be. The only unnecessary part is the social feed, but that has absolutely no impact on me unless I want it to (and sometimes it's amusing to see the messages my friends attach to them if I happen to look at it).