It is tough because there definitely are people who are very nervous about trying things on a computer. We just had a lady today worried about using a Mac as she is used to Windows. It is a slightly different paradigm in terms of finding programs and I remember being a bit lost at first. But I also have confidence with computers and am okay with trying things and searching for how to do things.

If you lack that basic curiosity and courage, I don't really know how "intuitive" anything can be. Isn't "intuition" driven by understanding concepts behind things? The best way to get that intuition is through a bit of instruction and a lot of experimentation.