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I don't have Movie Pass, but according to moviepass subreddit they do have phone support: 646-400-0801 11AM-8PM EDT.

(Might be newly added depending on when you cancelled). Doesn't necessarily mean they have good customer support, but probably a step in the right direction.

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https://www.reddit.com/r/moviepass/comments/7qa8t5/moviepass...

> For ticket verifications, if an unreadable stub is uploaded; you get one free pass. Upon the 2nd unreadable stub, your account will be terminated.

So there you are, a simple way to terminate your own account :-)

Damn, wish I saw that in the TOS, would have saved me a lot of trouble haha. But as indicated, the (MUCH needed) phone support came out in Jan 2018. I cancelled in November.

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