The idea that one dude on his phone can torch your entire company with no apparent recourse is borderline insane. The fact that an issue with Google service x can cause you to lose access to Google services y and z is absolutely obscene.

I don't understand why anyone could possibly take this sort of risk with their company. As long as Google remains the irresponsible company that it is, they simply cannot be engaged with for any business purpose whatsoever.

It's possible, of course, this guy isn't actually what triggered the lockout, but it really wouldn't change the issue: That 150 Google accounts can get banned, including both personal and work accounts, and that Google can refuse to explain why.

The OP's bosses should be looking for a good law firm, because there's money in this case.

Absolutely. The guy taking the blame on himself really is amazing to me. He has completely accepted the crazy automated rules google decided for their service, and thought he was the culprit.

Guys, just because something is anounced and written in an EULA , doesn't mean you're actually to blame. Sometimes rules are insane and created by people for really bad reasons (such as not wanting to spend a correct amount of money on customer support for your services, in order to be even more profitable).