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It always kills me when people say things like this about gathering user data. I was an eng. manager on GPM for almost 5 years, and in that entire time I never participated in or even overheard anyone talk about the value of user data when it wasn't in the context of improving our music recommendations. Any benefits that other teams got from our user data were secondary at best, and we didn't really have time to think about that.

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It's only my speculation as to why all these deficiencies go unaddressed. It seems to me like GPM is not in any way incentivized to offer a product significantly competitive to other music streaming apps. If they're not even using the usage data, then I've really got no guess on why the app is almost unusable on an airplane.

Thanks for your work on GPM. Don't know when you left the team, but there was a time when it was pretty even to the other offerings and it's still got its qualities. After all, I'm still paying for it.

So why does GPM suck so much then?

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