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Comment by gagege | Hacker News Reader

What makes me cringe is the thought of trying to answer the video call which Skype proceeds to drop and you spend 15+ minutes trying to reconnect with the caller which leads to you just using the old fashion conference telephone sitting on the table.

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I know Skype has its problems, but trust me as someone that went from working for a Microsoft Office 365 based company to a Google GSuite based company that Hangouts is not much better. Drops are common among other strange bugs.

Is business Skype that bad? I gather it was a separate product (Lync) that they later decided to slap a Skype logo on.

Lync was nice and actually worked pretty well. Last time I used Skype for business though, it was like they took out all the parts of Lync that worked well and replaced them with the worst parts of (non-business) Skype.

Lync was always unreliable with many issues. Then they slapped on a few skype interface horrors to make it a truly bad product.

We have had pretty good (albeit not perfect) experience with Skype for Business over the last few years. We use it with Office 365 and the Cloud PBX, so we don't have any PBX/POTS or server hardware in our office, and we haven't had many issues with connectivity, especially in the past year or so. The meetings work very well, the PBX functionality works great, presence is a huge plus across all the Office products, and the ability to federate communications and presence with other businesses has been great for our consulting business. And paired with low-cost Polycom phones on the desk, the hardware/software combination is excellent and the value is truly there. It's not without its flaws, though: IMs in particular often get lost when you have multiple devices (i.e. a message goes to your mobile and you don't see it on the desktop), the mobile apps (especially Android) are pretty horrid, and the future of merging with Teams makes things uncertain (although promising).

Yes, it is. They're trying to replace it with Teams, though, which is way better.

Silicon Valley's satire rings true yet again: https://youtu.be/9YOEEpWAXgU

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