GDPR will pop the adtech bubble
blogs.harvard.edu
blogs.harvard.edu
I am reminded of this, from Paul Graham, about his time at Yahoo: http://www.paulgraham.com/yahoo.html
"...The reason Yahoo didn't care about a technique that extracted the full value of traffic was that advertisers were already overpaying for it. If Yahoo merely extracted the actual value, they'd have made less."
I'm pretty sure that, the more we learn about how well advertising works, the less money people will be willing to pay for it. What's happening to billboards and newspapers right now is probably coming to several other industries soon.
I know Twitter isn't known for being the best at advertising, but it was made exceptionally clear to me that online advertising is a massive bunch of lies when I did my GDPR Twitter data export and it included me in a bunch of incorrect, non-sensical and contradictory ad targeting groups.
Twitter claims I:
* Own a cat, dog and other animal (I don't)
* Have between $100k- $999k liquid investible assets (I don't)
* Have a net worth between $1 and $1m (cool - I own *something*)
* Am highly affluent (/shrug)
* Am a high spender (okay...)
* Am a frugal spender (...but how can I be both a high spender AND frugal)
* Own a house (I don't)
* Have multiple families (I don't)
I was very disappointed that the Google and Facebook data exports don't contain this data. Maybe it's for their best.This is expected. It's not desirable, but it is expected.
The problem is your comparing it to an absolute. I.e. to perfect.
If advertisers had that choice, they would love it. They generally don't. Remarketing is kinda close, but limits the scale.
Rather, the only other scalable options are far worse. Think about it. What are the marketers other choices?
The one that should come to mind, and the one they spend most of their money: TV.
With TV you pick up a huge amount of waste. Say you buy a spot on Big Bang because you want people thinking of buying a new iPhone. Not a big stretch, right? At the same time thinking of all the other people they have to buy, who watch the ad, and aren't buying an iPhone. It's waste.
And that waste is huge relative to what you're talking about above.
So you're asking the wrong question here. It's not how good is the targeting in terms of precision/recall. The question is what's better?
The waste here is generally known & its priced accordingly.
> I was very disappointed that the Google and Facebook data exports don't contain this data.
It's in my Facebook export. Under "Information About You" did you uncheck "Ads"?
That's where the information is contained & it's checked by default.
You can also view it here for both FB & Google, as well as opt of both:
Is it really worse than "this article is about X, Y is related, let's show some ads for Y"?
I bet from the point of view of the advertisement middlemen it is not. Because they capitalize mostly on showing ads of products that people already decided to buy or are very near deciding. But that is yet another racquet that only decreases the value of the industry. My question is, from the point of view of the real advertisers (the ones selling something), is it really worse?
Advertise on a tech site, 80+% will be interested in tech.
Advertise on a dog community site is probably pretty spot on if you want to target dog owners...
Far better than what, 5% ? This isn't rocket science, we sold everyones integrity for pennies.
> who watch the ad, and aren't buying an iPhone. It's waste.
No, advertisements like that are more about selling the brand than selling iphones. Something TV is probably pretty good for.
I think advertisers have been chasing a chimera via targeting, because not only doesn't it work well, but there is a trade-off to maintaining a brand.
I try to buy quality goods because cheap stuff doesn't last. That means spending more up front to spend less in the long run. So frugal, but also maybe high spender?
My mom always says: if you're poor, you can't afford to buy cheap.
I don't think they pay off long term, at least it seems heavily dependent on the product type. That's because we are playing a lottery game, even if this product breaks in 0.1% cases vs 5% cases for a much cheaper product, we're not buying large numbers of them, we're buying just one and while the probability to break on me is smaller it can still happen and the monetary loss would be much larger than if I were to buy the cheaper product. That is, the warranty doesn't scale with the price (the expensive top quality TV is $2000 and the cheaper one is $500 and both have 1 year of warranty), for the same money I can buy 4 of those $500 TVs and would last at least 4 years (but very likely to find at least one that will work much longer, since I'm buying up to 4 of them).
* Your age bracket;
* The fact that your net worth is positive (not deep in debt);
* Whether you live in a city / suburb / countryside;
* Which part of country is that;
* Your gender;
* Your race / ethnicity, broadly?
If so, they still have an immensely precise focus on you, compared to TV, radio, or paper media, even if they're mistaken about your cat.* Yes, but the age bracket for me is _very_ wide (it says "alive and not in need of new knees yet probably", but not much more)
* They didn't have this info
* This was wrong
* No, they didn't have this (although the country itself was correct)
* Wrong
* They did not have this
It's a bubble!
I think it is an intentional stretching the interests way to far to look better for advertisers.
In more details: https://levashov.biz/can-trust-facebook-audience-interests/
Maybe it was all the clicking on CafeMom.com (mommy blog with tons of trackers and ads) while I was testing the Pi-Hole set up. :-)
Facebook has it available, if not in their Download Your Information tool. Go to Settings -> Ads -> Your Information -> Categories.
But interesting page. Looking at the "advertisers who have added your details to their targeting list" it again shows how bullshit this industry is:
* Playstation in 19 countries
* Musicians which I definitely don't listen to, like Keith Urban, Post Malone, Jack White, YBN Nahmir, and Ziggy Marley, whoever these people are.
* Pages like "Top Kickstarter Watches" and "Top Kickstarter Inventions"
* A bunch of restaurants that I've never been to, but are in the same complex that I used to live in (thanks whoever sold/'shared' my email, literally probably my former real estate agent)Also, one can be high spender and frugal. A person who buy one pair of very expensive shoes and wear them for 10 years rather than buying 10 pairs of inexpensive ones would be such person.
Facebook does have demographics and targeting data. Go to Setting -> Ads -> Your Information -> Your Categories. I haven't found a way to export it.
On the categorization side, Facebook does a half decent job considering I don't upload anything on FB or any other sister sites.
Twitter on the other hand might be running algorithm which tries to extrapolate too much from the available data.
Twitter is just entirely incompetent at everything, so no surprise they get their advertising product wrong too.
The fact that you choose to purchase certain items over other equally suitable items is largely because of advertising.
If that's true, it's not because ad tech doesn't work, it's that most advertisers don't use it properly. A large percentage of my company's revenue comes from performance marketing (running paid traffic to affiliate offers) and it works very well for us. You just have to know what you're doing, make sure you're not getting too much bot/junk traffic, and bid the appropriate amounts. We've written software that handles all of this automatically, and our paid traffic campaigns do amazingly well. Show me another investment in which you can reliably and consistently achieve 30%+ ROI weekly with a fair amount of scalability.
Ironically, native ad networks like Taboola and Revcontent will flourish in the new GDPR world. Since they target ads based mostly on nothing more than the topic of the content that the user is viewing, these ads are effective enough for smart performance marketers to make money with, and GDPR doesn't fundamentally change anything about their model. EU advertisers will flock to native and abandon other forms of advertising that were based on more invasive targeting.
I can't believe nobody is making a profit. I just suspect most of the trick is in generating demand, not finding it. That or diversifying offerings.
I’m not sure what you mean by that. But generally we get about a 30-50% ROI on our native ad campaigns once they are optimized, and most affiliate networks pay weekly if you produce significant revenue. We do better than most because I wrote some clever stuff to identify sites that were sending us mostly bots/bad traffic and automatically blacklist them from showing our ads. There are a ton of these in the native ad space.
I just suspect most of the trick is in generating demand, not finding it.
There are evergreen affiliate niches such as weight loss, hair loss, erectile dysfunction, etc. Aging, bad genetics, and poor lifestyle choices generate the demand for us. Making money in these niches is generally as simple as placing ads on sites where people that belong to certain known demographic groups visit, and reducing fraudulent traffic by as much as possible.
EDIT: reminds me of that one story about A/B testing, which pretty much directly told us how adtech companies are bullshitting their own customers.
https://news.ycombinator.com/item?id=10872359
I highlighted the more interesting parts back then: https://news.ycombinator.com/item?id=10873226.
In it E. Ann Hollier and Tim Ambler make a strong case for what has been known from the start about branding: that mass media do it best, without performing at the personal levewl. One corollary for their case might be, "Not everything you value can be measured, and not everything you can measure has value."
Because digital advertising can be both targeted and measured, the whole advertising business decided that ads perform only when they are targeted and measured. But that's not advertising, really. That's direct marketing, which -- as I say in that post -- is descended from junk mail and a cousin of spam.
It's no accident that the $trillion or more spent on adtech hasn't produced a single brand known to the world.
The unanswered question is the one raised in The Problem With Targeting (https://www.dotcoma.it/2015/06/22/the-problem-with-targeting...), and pretty much everything Don Marti and Bof Hoffman (look them up) have been writing as well: is it possible for online advertising to brand products the way offline print and broadcast media could, and still do?
I suspect the answer is no. But my mind is open on the matter.
Compared to what?
It may be easy to provide evidence for:
* Time and resource intensive prebiased word of mouth has a higher conversion rate.
* Conversion rates for mass advertising are very low numbers.
It is also easy to provide numbers for:
* Conversion rates for targeted advertising are significantly higher than non-targeted advertising.
* Having a non-existent marketing strategy for scale markets has a high probability of failure.
What is your position exactly?
Consider also some of what is implied throughout the article, that changes implied may price smaller companies out of the market. This doesn't bode well for competition, particularly for less funded competition. Small p&l organizations typically need to market to drive revenue, they're rarely in a position to push brand marketing strategies alone. Indeed this is a common huge difference between fine and coarse targeted platforms - when did you last see a small p&l trying to advertise on cable? What about on fine target platforms such as Facebook? Do you want such companies to become competitors to brand giants?
I test drove a car and after I got almost a dozen follow up calls while I was busy with other stuff, I blocked the dealership number. They kept calling me from other numbers, which I also blocked (with the new Android spam filter on my phone). But the amusing thing was that I started seeing ads for the dealership online promoting their "low pressure" sales team!
I made fun of a company called Salsify for naming their business after oyster plant, a root vegetable I can't stand, and now I see ads for them all the time.
That sounds like a statement from someone not very familiar with advertising.
Minimally it's contrary to the agency model & its incentives. A lot spend (the majority?) goes through that model, and it's not likely to change any time soon. And if anything GDPR, will increase it.
That said, even as measurement & attribution improves, the reality is that the effect will be shift to spend around. The better an advertiser can identify waste, they better they can redeploy that spend. Because that improves the ROI, the less it hurts the margin, and the more it makes sense for them to spend.
If that was true, Coca-Cola and McDonald's wouldn't exist.
McDonald's is a funny one. They really don't seem any worse than most other fast food to me. I suspect they saw more expansion from their franchise methods than anything else, though.
Which is not to say the marketing isn't important. I just don't think it deserves the full victory.
- Coke: their branding, market research, and consumer strategy got them where they are today. All are marketing functions.
- McDonald's: franchise go-to-market strategy, branding, consistency of product. All are marketing functions.
Whether or not paid advertising helped them is a whole different argument (and one I'd argue, as when 'tis the season, it's always the real thing...)
There is no reason to expect that ad spending will drop in total, because ads never worked very well in any medium, but they worked well enough that it's worth investing in them. The portion of ad spending in TV has not changed significantly the past decades, what has happened is spending has shifted from newspapers to online. but the overall the volume keeps increasing in all media
[1] https://cdn.static-economist.com/sites/default/files/images/...
I saw a similar up-ending of an ad-dependent industry 15 years ago with newspapers. Advertisers for years assumed a certain value based on the circulation numbers as reported by ABC. There was no real way to directly measure that value other than inferred activity within a geographic region that could arguably be tied to newspaper advertising. With the internet advertisers began to be able to track specific value for ad campaigns based on click-thrus, cost-per-action, etc. Those values were lower than the assumed value of newspaper advertising, which began a shift in where money was spent. Combine that with the fact that ABC numbers started to show that they were far less accurate than originally assumed, due in part to gaming by the papers themselves, and revenue started seriously shrinking. The last firewall that newspaper had was classified, which quickly folded in the face of job and real estate sites and of course craigslist.
Internet advertising has been suffering the same game-playing by sites that newspapers pulled with ABC circ numbers, and as advertisers gather more and better performance data about the value of ads and campaigns they're realizing that value is less than they thought and seems to be trending down.
Regardless of whether there's more or less privacy for users/consumers, the indications are that advertising is becoming less and less valuable.
I don't see any evidence to support that. Total spending on advertising is increasing every year. Newspaper spending is down, Google & Facebook is way up. Overall it's up.
The math is 100 x 100, or one sale for every 10,000 eyes who sees your ad.
In a vacuum, those numbers are awful. If your entire marketing strategy is buying ads to convert to sales, then of course, advertising doesn't work, and really, you probably shouldn't be advertising in the first place.
Also about half the market is branding, which is all about exposure rather than direct clicks or conversions.
(Its a virtual-goods product. Not subscription, but usually multiple-return customers. Around 70% gross margin since we have some high upfront provisioning cost.)
I just don't understand the anti-social media agenda. The same people who for 2 years have been saying that social media advertising is so effective that it got trump elected are now saying it is ineffective. They demand that political advertising on social media be monitored because it is so effective that it gets presidents elected. Now, it's social media ad spending is so ineffective that these companies won't be around.
> What's happening to billboards and newspapers right now is probably coming to several other industries soon.
What's happening to billboards and newspapers is that ad money is flooding into digital space ( where the young kids are ).
https://www.iab.com/news/digital-ad-spend-increases-23-year-...
https://www.recode.net/2017/9/14/16294450/mobile-ad-spending...
Why speak so authoritatively about something you obviously know nothing about?
1) US election went “wrong”.
2) The same is happening to them
3) They’re mostly not hitting their own companies
Obviously it’s a lie. The “right” is gaining in Europe like crazy, not because of Facebook, but because the existing governments have seriously underperformed.
But politicians faced with the choice of admitting mistakes that they don’t even know how to fix, or to wildly and randomly strike at whoever got blamed ...
Is it really the same people? Do you have any examples of this?
So does that mean you think that social media advertising is effective as people claim and Russian use of it got Trump elected?
Regardless of whether your "same people" is a straw man, the opposite of a set of inconsistent claims tends to also be inconsistent, so I'm not sure what you are trying to say here.
People think that adtech has some incredible insights but 99% of data is terrible. If you check your profile at any major site, you'll quickly find that you're probably in several conflicting segments that have nothing to do with you. Context is still king for any marketer who knows what they're doing, but unfortunately the industry is overwhelmed with subpar talent and politics through layers of agencies that buy buzzwords like "AI" and "data". Barely any adtech companies have a direct link to a person, and any links that did exist are even harder now with adblocking, 3rd party cookie deletion, ephemeral mobile device ids, IP renewals, and other noisy and loose signals.
Interestingly, big companies like Facebook and Google that have user logins and 1st party data connections will actually benefit from the higher industry regulation and are not going to lose any of the data that users willingly give to them. ISPs are another major source of data, along with credit agencies and banks, and now giant ecommerce companies like Walmart and Amazon, all of which have very accurate and exhaustive histories and will see little change from GDPR. Overall it's well-intentioned, and good progress, but what it will do is vastly overstated.
However, financial firms are usually pretty against open academic research that would allow publication of papers. Many researchers truly value the ability to contribute to this field openly. Perhaps you are right and they will move to health.
We can see the next most lucrative fields where ML can be applied to by Alphabet's portfolio: * Calico, Verily - healthcare * Waymo - self driving cars
Another fields which comes to mind is robotics but Google liquidated their holdings related to this (Boston Dynamics) for some reasons.
Also you can definitely apply ML techniques to data without PII, it's just harder, which actually makes the job more in-demand for high-quality talent.
Not to mention, no amount of AI powered results can beat a slick sales team. $1M spent on quality salesperson is much higher ROI than $1M on fancy AI engineering when it comes to relationship-powered media spend.
This should be printed in large letters on the wall of anybody claiming to do data science.
I would not at all be surprised if this is enough for the machine learning and data science people to be effective, especially at very high traffic sites like Facebook and Twitter.
Even the most sophisticated ad modeling pales in comparison to fintech and bioscience/pharma where the real money is.
At my particular company in logistics, I can see many places where it can be applied- especially in the dispatching of deliveries and helping to set up a call with customer support.
My guess would be similar learning systems that aren't subject to GDPR, such as government, external to EU (US), the ludicrous information of things (smart sensors, cloud, etc) where information doesn't leave the user's control, AI driven products, etc.
Then you'll have quite a few who will just continue regardless, sometimes it's easier to apologize (and pay a small fine) than it is to ask for permission.
Don't get me wrong, I would love for all of these people to end up in the (Scientific) health industry. (It's worth mentioning Scientific, as there is a lot of useless crap that uses some form of learning and offers no real gain - would be disappointing to see them all end up applying deep learning to homeopathy for example.)
Requiring them to check an "I agree to be tracked" checkbox and signing an agreement (which has just happened to me yesterday in an EU country in accordance to GDPR) before they can use a product/service is hardly much better. This reminds me of the Android app permission system which requires you to allow an app to do everything it wants (including ridiculous requirements like when a game requires access to your contacts list) or just give up the idea of installing it (as for me I just grant the permissions at the installation time and then block everything redundant with XPrivacy). So I doubt it is going to do much good, a way like the cookie law doesn't really do anything but just introduces useless cookie warning banners.
That's specifically not allowed under the GDPR. Either the information is needed to provide the service (and needed means actually needed, not "my business model depends on it"), in which case they don't need to ask, or the use of the service can't depend on that consent.
(By the way, even if the information is needed, they still need consent to use it in other ways, and the same applies)
See the ICO guidelines on the issue: "If you make consent a precondition of a service, it is unlikely to be the most appropriate lawful basis."
https://ico.org.uk/for-organisations/guide-to-the-general-da...
I'm extremely skeptical of regulation that interferes with consensual deals between economic actors. You want transparency? Fine. But you don't get to randomly outlaw certain entire classes of business.
Business models are arbitrary and orthogonal to services provided.
> But you don't get to randomly outlaw certain entire classes of business.
Why not? Some business models are clearly antisocial and don't deserve to exist. GDPR is only outlawing business models based on large-scale abuse of people's private and identifying information. If you can obtain proper consent from enough percentage of your users, then your business model will be fine. If that's a problem for you, then ask yourself why.
I find it funny to see people complaining that their business model will be in trouble under GDPR. GDPR literally only outlaws being a huge asshole (in context of users' data).
People want more control over how information about them is used.
For web, most people don't understand the scope of tracking and privacy. None of the people I know understand what these web companies are doing, how they are being tracked and what data companies have about them. Nobody reads the privacy notice in those websites. Even after someone tells them facebook is tracking everything, they don't understand and just ignores it. There are no consensual deals on web. So GDPR is for all of them (and for people who understand and wants protection).
Also in America a company is more important than people. That's why there are so much negativity towards GDPR.
Of course if it's essential medication which people can't afford without the discount then that's another matter, but otherwise it seems kind of fair to me. And it gets a bit more complicated if you're in America where that data is going to be used by health insurance to adjust your premiums.
Also, under GDPR, you can always request export and removal of all your profile data from their data stores.
Sounds like something I'd opt-out, request all past data and have it deleted afterwards.
The whole strategy seems to be in bad faith. I wish more sites would react by minimizing usage of cookies instead of just adopting that dumb overlay.
If a company has no official office in Europe, how does this affect them? All advertisement and business focus is say only in the US, is it business as usual? What if an EU citizen decides to sign up?
Are US companies forced to deny customers not par of say an IP block (half assed method I know, but just speaking in general)?
With regard to enforceability outside the EU, that is anyone's guess. If you're in the US, there are already mechanisms that allow for the domestication of EU judgments in the US. Once domesticated, the judgment would have the same force and effect as if it had been issued by a US judge. However, the treaties that allow this are very complex, and allow for a large number of exceptions. So it would be up to a US judge in each specific case to decide whether or not a judgment for a fine issued under the GDPR can be domesticated. There are currently no treaties specifically relating to GDPR in the US, and I'd imagine there would be (very welcome) strong opposition to such a thing.
French in Canada, English and Spanish in the US, German among German expats (of which there are millions.)
Targeting a business for extortion because of the languages offered? Ridiculous. GDPR should only apply to businesses with a physical nexus in Europe, anything else is an attempt to assert extraterritorial jurisdiction.
Europeans don’t have to visit US/Canadian/Chinese websites. If they want to “protect” themselves, they simply stop using services they find objectionable. GDPR is nonsense — individuals should be allowed to do what they feel is right for them.
Why not ban all junk food from Europe? Tobacco? Alcohol? Those harm people far more than targeted advertising. If we actually “cared,” we’d be banning those industries.
GDPR is nothing more than a trade barrier.
Unfortunately, I must use words such as "likely" here because there is a large amount of ambiguity in these tests, along with a major conflict of interest - it will essentially be up to the would-be beneficiaries of these fines to determine whether or not you are subject to them. The EU HN crowd seems to believe that their various governments will only fine "bad" companies "reasonable" amounts under this law, and that it will not be abused to extract government revenue from foreign companies and/or hobble foreign competitors of companies in their countries. I certainly hope they are correct, but this would be the first time in the history of the world that such a broadly worded statute was not abused. The only safeguard we have is that the world is watching. If/when the EU gets too out of control in their abuse of GDPR, hopefully countries like the US will implement legislation that makes it impossible to enforce GDPR fines within their borders.
Pakistan was once considering issuing an arrest warrant for Mark Zuckerberg because someone created a Facebook contest that offended some Pakistanis [1] [2]. The case would have carried a sentence of death by stoning. Even if charges had been filed, it is doubtful that the US would have extradited him to be stoned to death under the laws of another country. While GDPR fines are civil in nature, this case underscores the importance of not necessarily allowing the enforcement of other countries' laws in your own. If GDPR enforcement becomes abusive, one would hope that similar protections would apply in our home countries.
[1] http://www.adweek.com/digital/could-mark-zuckerberg-face-a-p...
[2] https://tribune.com.pk/story/342031/blasphemy-arrest-mark-zu...
Also I am sure, half of world will have similar laws in next few years. Private data invasion just went to far, this has to be stopped.
It covers the personal data of EU citizens. Similar laws exist going the other way. Betfair can't (or couldn't) give accounts to US citizens. IIRC, various poker sites had to close US citizens' accounts. The US even arrested a CEO of a UK company who was only changing planes on his way home to Costa Rica: https://en.wikipedia.org/wiki/David_Carruthers#Arrest_during...
>anything else is an attempt to assert extraterritorial jurisdiction.
Good. The EU should grasp the nettle and fulfil it's role as the leading global hegemony.
We've have had European and African citizens who've signed up. And that was more than enough for us to discuss "How do we make our stuff comply with the GDPR?". If we ever considered in starting up in Europe, us ignoring the GDPR is tantamount to writing them off before even thinking of them.
We also do things the right way. Deletion requests aren't treated as "ignore kthxbai", but all data is zeroed out then nightly purged from the DB. And I really think, with how current society is slowly turning against orgs like facebook, the way we're approaching this is one avenue of right ways.
There is always the chance that your own government will enforce EU rulings against you but at that point either your own government thinks GPDR should be enforced or you're in a very weak country and are going to have to capitulate to the EUs power anyway, much like small Latin American countries were forced to follow US policies
If a noncompliant company is going through due diligence prior to being acquired, they be legally obligated to disclose that judgement? Even if they didn't, how hard would it be for an associate at a law firm to check public records about the company?
The other side of that is that you can tell foreign governments to fuck off if you aren't dealing with them at all. The only time the foreign governments matter is if they are a superpower able to bend your own country to it's will, and that point you are basically a colony anyway so there's not much you can do
Alibaba for example likely has no plans to concern itself with GDPR compliance in its domestic Chinese operations. They obviously will segment and comply with GDPR as it pertains to the EU operations / EU customers.
This is just like most laws, when you're a tourist in a foreign country you have to follow the local laws, not the ones from your passport country.
Would help me out! I'm trying to put together a one-pager for my team.
Your company is service provider based outside the EU. It provides services to customers outside the EU. Its clients can use its services when they travel to other countries, including within the EU. Provided your company doesn't specifically target its services at individuals in the EU, it is not subject to the rules of the GDPR.
https://ec.europa.eu/info/law/law-topic/data-protection/refo...
IANAL etc
https://www.joyfulbikeshedding.com/blog/2018-04-17-should-no...
The standard should be: “do you have a physical nexus in the EU.” That’s it.
Google.
They advertised through sponsoring podcasts or Youtube channels, which is the sort of traditional advertising that's being contrasted to tracking-based adtech.
Facebook, Twitter, Snapchat - they only exist courtesy of their adtech.
Can you imagine how difficult it would be for Twitter to sustain itself with a paid model? There's such an extreme imbalance between the people that post regularly and are power users, vs people that just occasionally consume. The median user that reads a few tweets per day - at best - is never going to pay $60 or $100 per year for that product. Even if you have five million power users on there paying $100 per year, Twitter instantly goes bankrupt, they could never charge enough.
Also, I think what the article is suggesting is that brands don't typically get built on the back of advertising _initially_. All three of those started without it and added it in later once they were highly entrenched to try to monetize.
I still don't think it was a very good point in the article, though.
Where are the ads in snapchat? Or is the money made from selling people's information on to ad tech people?
The Google consent interface greets site visitors with a request to use data to tailor advertising, with equally prominent “no” and “yes” buttons. If a reader declines to be tracked, he or she sees a notice saying the ads will be less relevant and asking to “agree” or go back to the previous page.
Google can't get it right. Their ads suck, and their Youtube suggestions aren't much better. Amazon can't get suggestions right in their own store.
The whole ad industry is a joke. Most people I know do not watch TV anymore, not because of the content, but because of ads. I enjoy reading magazines, but I don't bother anymore because they got full of ads. Now I read books instead. Most Youtubers either have some kind of sponsoring directly in the video, or a Patreon because Youtube ads are clearly awful and ineffective.
I think Patreon and Netflix et al. proves quite nicely that enough people are willing to pay for quality content without ads. For the companies who want to market stuff, I don't have a solution (otherwise I'd be rich), but I do know I'll go to great lengths to avoid seeing your shitty ads.
You, I, and everyone else on this site don't represent the average user. Personally whenever I Google something out of curiosity as a one-off thing (e.g. "lyrics to Rasputin by Boney M" or "0-60 of a Golf GTI") I switch to in-cognito, just because I've noticed that Google isn't currently tracking stuff like that by IP. This way I don't get recommended Boney M videos in YouTube or adverts for cars I don't actually have an interest in elsewhere. And that's on top of uBlock, Disconnect, Privacy Badger, and a Pi-Hole on my home network. But I work in cyber security and I am in no way a "normal" internet user. Same with TV, I'm a cord-cutter with Plex running on a VPS: meanwhile everybody I know who doesn't work in tech just watches TV normally.
Pretty much everyone on this site saying "advertising doesn't work" is right that it probably isn't as effective for them because they've been taking counter-measures for years, but millions (possibly billions) of normal internet users do click on ads, or have their purchases influenced by ads.
I do agree with Patreon and Netflix, they're fantastic business models. Add Spotify to the mix too: although the renumeration they give to artists is laughable, it's a fantastic platform which has gotten me to actually pay for music for the first time in about a decade.
If you go through all that trouble, why don't you simply turn off personalized ads? https://adssettings.google.com/
Depends what you mean by "working". Like I said, companies always want to market their stuff. Online ads just need to be better value than print, TV, or radio - a low bar. Also, attention is a zero-sum game, if you don't target online you're missing out on a huge slice. An especially important slice of younger people.
> I honestly think this is very, very user dependent.
Of course. And as engineers, we're painfully aware how important attention/concentration is, and value that higher than most. I think content creators are similarly cognizant of that though. On podcasts, you're much more likely to hear "I don't watch TV".
Sure, in the short term, nothing is going to change. My parents probably won't stop watching TV, although Netflix usability is pretty good, even for them. But in the long term? And it isn't like TV is cheap. In America, cable packages are expensive, although the big media conglomerates are pushing some shitty deals to get people to keep buying them. In Europe, it's often worse. Decent, country-focused TV is usually free. But if you want to watch Game of Thrones, you're basically going to have to pirate it.
And even on shorter timescales, you can see changes. For example, I've followed some creators from Youtube to Twitch and find myself using it more, even if I'm not a fan of the UI or watching streams in particular. So it isn't even the same use-case, but the more time I spend on Twitch, the less time Youtube gets. Or podcasts. Youtube is still useful for discovery, but many people switch away from Youtube for consuming podcasts they follow.
In any case, on average people are more aware of how valuable attention is - a trend I think is increasing.
I was googling a lot about a certain piece of software (config, how to set this and that up with other things to work together, etc.) and that resulted in me getting ads for it from there on.
I mean yes, the targeting 'worked' - it's a software that interested me at the time, I even own a copy already. Targeted ad money well spent..?
The surgery was successful but the patient died.
Case in point: I book a hotel for next weekend in Sapporo and they won't stop pestering me with ads for hotels on said weekend in Sapporo.
Hello! I just booked a hotel and don't need another one!
What seems even more seedy is their emails:
Hello CaptainZapp; Prices just went down in Sapporo!
Which, first, is a lie. I know that because I was in Japan during golden week. And prices are very high and certainly don't get any lower for those days.
Secondly it seems fundamentally unfair towards the hotels that (have to) sign up with them.
Ads make sense to me in the age of information scarcity. But now if I need a thing, searching always turns up what I want. If I need to figure out what kind of thing to buy, I can read review at places like The Wirecutter. If I want to keep up with what's new in a field, I can follow experts via Twitter, mailing lists, etc. And if I have a problem I don't know how to solve I can talk to friends or use social media.
Please do give me random ads; they're easier for me to entirely ignore.
Right, because we're all perfectly rational robots with full control of all of our emotions and impulses, and the advertisers totally don't employ cutting-edge research in psychology to manipulate us.
Even if I never fall for it, the stuff that's most "relevant" from the advertiser perspective is to me the stuff I have to do the most mental work to ignore. The more irrelevant it is, the less I notice it at all.
After I opted out, I started seeing awful ads: mostly semi-naked bodies of people claiming to lose weight or bald heads.
Of course it's easy for Google to just say that this is what their economically optimized algorythm selects for a perfect stranger, because those are the only advertisers that risk spending ad money on someone they know nothing about.
Long story short: it's a sort of bribe already and you cannot prove it is happening.
So the middlemen get cut out, and advertisers deal with Google and Facebook directly.
The author thinks big brands are everything and can't see how letting smaller players sell to customers could help the economy. He uses an arbitrary standard of privacy to argue on the behalf of the largest household brands. I think he's missing the forest for the trees.
The parts of advertising meant to demonstrate "Hey, we're a quality company that can afford this prestigious advertising slot, therefore the reliability of our products is assured" has been eaten by frictionless digital review platforms. Of course, advertising and branding serve other purposes as well, and will always be some part of the purchasing decision. But social software and AI will likely continue getting better at matching consumers with products over time.
Meanwhile as ICO reporting, only on average 50 companies/sites have been investigated and punished, per year.
https://ico.org.uk/action-weve-taken/cookies/
Most likely with GDPR being so damn popular, they will be overloaded on day one. Heck, I personally have 5 different emailers I never provided my email to, that I just wait for the end of May to report! Do I believe each will be prosecuted and extracted out of $25MM in penalties ? Nope.
In general it's easy to believe negative press about hated entities (for example, see liberal credulity about Trump's vulnerability in the US). I don't see the argument passing the bar for evidende, whether or not I want to believe it.
edit: the argument that adtech stinks is not evidence in support of the article's thesis. crappiness is not a predictor of a bubble, and the author makes no attempt to connect the idea that ad tech stinks (which is stated ad nauseum) with the claim that the GDPR will bring about a global sea change for adtech)
Just like targeting search ads to be relevant to the search?
It's also difficult to conceive enough advertisers on the demand side for many niches. In this scenario targeted advertisement would fill in for the lack of demand
You can read and understand the whole thing in about 30m, as a lay-person.
For e.g when a customer demands a chargeback through their bank, Stripe notes down the IP address of every transaction. It is important to note this IP address and check if the user created an account using the same IP address. How are SAAS companies to provide sufficient usage proof when it comes to defend chargebacks?
"The processing of personal data strictly necessary for the purposes of preventing fraud also constitutes a legitimate interest of the data controller concerned."
"Legitimate interest" is one of the legal bases for processing personal data under the new regulation.
There are a lot of practices that are distasteful that simply don't provide value that overrides their distastefulness.
But quite simply the revenue is there to be had, and nobody is going to venture off in a new direction when you can make easy money doing exactly what everybody else is doing.
The market may shift with GDPR, or it may just shift in europe. Or maybe the market doesn't shift at all, but some company policies change. I think in the end what causes the current incarnation of internet advertising to go away is going to just be a better idea.
I’m in the market for a new mattress, and the other day on a whim I stopped at a mattress store (in real life). After I left the store, within an hour, I looked at a site I commonly look at (a political site), and saw a banner ad for the mattress store company.
In any case, it’s hard for me to believe that targeted advertising doesn’t work, because without it, I see adds in product categories I will never buy in.
Oh, I'm not saying no one was ever influenced by digital ads, only that the wholesale adoption appears to be driven less by an understanding of their lift and more by "fear of missing out" by companies.
Does this not represent conspicuously wasted spend on the part of these advertisers? It's been going on since the DoubleClick days and never ends. How can this industry bill clients with a straight face when their display decisions are made this crudely?
So, expect more ad-tech, not less.
* Accounts Payable analytics (should I pay this ad bill?)
* More Pay-per-Action (PPA). Less Pay-Per-View (PPV)
* Standardized pixel tracking managed by Advertisers
* Bot vs human agent detection (who/what actually viewed this ad?)Also, GDPR has news, archival, public interest, and free speech exceptions, soooo maybe read the damn thing before posting FUD?
The EU def of free speech is absurd anyway, the recent pug owner who got a fine for a dog trick is a harbinger.
GDPR is about compliance. It further normalizes the idea that the gov can regulate memory, all the way down to who visited my property (if I was in the shrinking EU).
[0] https://ico.org.uk/for-organisations/guide-to-the-general-da...
Customers are being educated by companies, personal experience and news media why they are seeing the ads they are being shown. Just because advertising doesn't have to be personal, doesn't make that a sufficient argument for not doing it.
> Advertising makes brands.
Certainly brands are useful for trust, but often brand dominance blinds customers from smaller players and solutions. It's a trade-off.
> Advertising carries an economic signal.
Are there no other signals to determine economic strength of a company? Good advertising should project value and tilt perception in their favor.
> Advertising sponsors media, and those paid by media.
Companies study their customers without cookies to learn where better to advertise for them. This isn't new because of cookies. Tracking cookies gave the ability for small advertisers to understand their customers and their other consumption in ways that only the largest marketers could.
> Adtech is built to undermine the brand value of all the media it uses, because it cares about eyeballs more than media, and it causes negative associations with brands.
The author keeps making the assumption that strong brands are better than aligning customers with products that fit them well.
> Adtech wants to be personal. That’s why it’s tracking-based. Though its enthusiasts call it “interest-based,” “relevant” and other harmless-sounding euphemisms, it relies on tracking people.
The author again is throwing the baby out with the bathwater with no imagination for regulatory controls to limit the scope of access for customer data.
> Adtech spies on people and violates their privacy.
Emotional language, privacy is something that isn't monolithic for all people. There is nuance here.
> Adtech is full of fraud and a vector for malware.
So is the internet at large.
> Adtech incentivizes publications to prioritize “content generation” over journalism.
And on the other side of the coin, adtech incentivizes growth of smaller outfits to be competitive because it allows advertisers to find their platform. The author failed to mention all of the new media companies that have sprouted up now that they can compete with larger outfits. Customers have never had more choice. Who is to say the bias of a large firm is more advantageous than a smaller firm?
> Intermediators take most of what’s spent on adtech. Bob Hoffman does a great job showing how as little as 3¢ of a dollar spent on adtech actually makes an “impression. The most generous number I’ve seen is 12¢.
It's not about brand impressions. It's about conversions.
> Adtech gives fake news a business model, because fake news is easier to produce than the real kind, and adtech will pay anybody a bounty for hauling in eyeballs.
This is being worked on right now by the adtech platforms, it has a ton of visibility and public interest.
> Adtech incentivizes hate speech and tribalism by giving both—and the platforms that host them—a business model too.
Tribalism is not inherently a bad thing. Hate speech is a symptom of hate. Adtech is not making people hate each other. Hate speech is widely decried and has tons of visibility and public interest.
> Adtech relies on misdirection.
Again the author implictly is valuing brand presence over customers finding what they want.
> Compared to advertising, adtech is ugly.
Not ugly == expensive. Is that added cost necessary in helping customers find the right products and services? If not, it's superfluous.
> Adtech has caused the largest boycott in human history.
Which shows that the system can be worked around by users when it is too onerous.
I use Piwik (https://github.com/matomo-org/matomo) and track visitors without their knowledge or consent, because I need analytics. Piwik is also configured to respect the "Do not track" header, so opting out is as easy as indicating that you don't wish to be tracked.
Is that wrong?
And I use Piwik precisely because it's self-hosted. I know for a fact your data doesn't get sold, because the data never hits any server except mine.
If this seems acceptable, it's also why legislation seems worrisome. There are a lot of corner cases that law tends to overlook. But hopefully the requirements won't be too onerous.
Not sure what is so difficult to understand about this.
I'm not sticking up for all the big data perverts, but what about an individuals right to speak freely and disclose information they have observed/recorded? The 'right to be forgotten' seems at odds with everyone else's right to remember and disclose occurances.
Go read GDPR article 17.3, it's easy to read. A few things for which the right to forgotten does not apply:
- exercising the right of freedom of expression and information
- for compliance with a legal obligation (e.g. keeping records for tax reporting)
- for public interest reasons related to health, science, historical research
Seriously, there is too much FUD about the GDPR.
You can disable the tracking parts in Piwik, or you can assume a legal stance under one of the 6 exceptions like "Legitimate interests" (https://matomo.org/blog/2018/04/lawful-basis-for-processing-...).
My first thought is that you could impersonate a person by spoofing their IP address. PII identifies a person but I don't think anyone is advocating for (solely) IP-address based bank logins.
https://gdpr-info.eu/art-4-gdpr/
Even though in many cases this won't help you identify a specific natural person (ie, you don't know whether whether you're dealing with a specific person or multiple people on a shared connection, and an IP address on its own usually isn't enough for you to de-anonymize a person), they're still a considered a personal identifier, are often coupled to a general physical location, and are now explicitly legally protected.
Couple an IP address with a browser user-agent, and you've got the basis for a strong unique fingerprint for a specific person.
You might not like that, but the regulators are pretty clear on this point.
The clause in the regulation is quite clearly worded:
"Natural persons may be associated with online identifiers provided by their devices, applications, tools and protocols, such as internet protocol addresses, cookie identifiers or other identifiers such as radio frequency identification tags. This may leave traces which, in particular when combined with unique identifiers and other information received by the servers, may be used to create profiles of the natural persons and identify them."
The sensitivity of data can change based on context. My name isn't sensitive until it's attached to something like browser history or medical files.
Megacorps comply because of mega fines.
Small business comply because their owners or future buyers are a larger Corp who fears that their sub-subsidiary might be in violation, causing a future mega fine.
So small businesses who care about the value of their company follow these rules. It’s almost exactly the same reason small business buy software licenses. It’s not of fear of fines but because otherwise they don’t look like a serious company.
I question I have been wondering is how many companies will leave some violations such as data in backups - simply because removing it is too expensive so it’s a risk worth taking. I honestly haven’t understood how backup of data fits into the requirement to delete data of a certain age?
Plenty of ordinary people will be actively looking for opportunities to file GDPR complaints. I know I will. This is a crusade. Taking the Internet back from adtech.
Using that data as well to improve learning so we do a better job of detecting fraud and not flagging legitimate customers appropriately.
Also, using analytics to determine if a user is having issues on the site. For example, are users having a difficult time filling out forms, or becoming confused, and being able to provide help in an appropriate manner.
These are just two things I immediately thought of. Security, and customer support. I'm sure there are many other users of analytics aside from ads and ad-tech.
I can't imagine giving up Google Analytics for http logs on a content-driven site.
I can't imagine giving it up either, but that's because we actually use it to produce useful insights, not just look at our traffic and referrers which is probably what most people use it for in aggregate.
Means map makers will be in business soon. Might not be a bad idea to get some potasium iodide.
Fraud? Malware? What does this have to do with adtech?
>And that’s on top of the main problem: tracking people without their knowledge, approval or a court order is just flat-out wrong. The fact that it can be done is no excuse. Nor is the monstrous sum of money made by it.
What a compelling argument /s. Is it wrong if I sit on my porch and record in a notebook the hair color of different people? Is it wrong if I observe that one of my coworkers has a Harley Davidson sticker on his laptop?
There is no AdTech bubble given that Adtech is a completely viable business model. These laws may shut down third party trackers but Ads are here to stay. If the EU ads were to create regulation such that Ads become an inviable business model they would simply tank their own economy given how many services/ content creators rely on ads.
edit: also I have to laugh since I was downvoted less than 20 seconds after posting. I'll post another statement that will make people mad
Ads are the reason the web is open and the reason poor people have free access to information. An ad free web is a web that only rich people can use.
> Is it wrong if I sit on my porch and record in a notebook the hair color of different people?
If you only count the number of redheads, you are in the clear. If you follow them around, find out where else they go, where they live, how many people live in their household, the household income, etc., you might violate some laws.
> Is it wrong if I observe that one of my coworkers has a Harley Davidson sticker on his laptop?
Of course not.
A lot, actually. There are many vectors in which adtech and fraud/malware intermingle:
> XSS Attacks:
When your website loads HTML into a page without encoding it first, someone can insert HTML script tags that your browser will parse successfully, allowing arbitrary Javascript to execute in your browser. Malicious actors will then usually redirect you to further unsafe pages that will initiate more downloads or (depending on circumstances) compromise your active user session or credentials. All you need is an ad network that didn't take precautions for a malicious ad and you're serving malware to all downstream users.
>True Clickbait with a malware payload:
Less common nowadays in the sense I mean: Ads that are literally designed for you to click on them, giving the same result as above. We're talking things like "Punch out Osama Bin Laden!" from the early 2000s or "Click here to win a prize!" affairs, where there's no reason a user ought to be clicking on the ad except that they were, quite literally, baited into doing so.
>Normal Clickbait with a malware payload
Create some "interesting content", that just happens to also do all of the above. Miracle cures, "BIG cost savings", poorly vetted porn-ads, and so on. A lot of internet chum is of this type, and there's a great article analyzing it [1]
>Literal Scams:
Many ads presented on websites prey on low information individuals, the elderly, or the young, all of whom are less likely to know any better.
My point is, all of the above is served, with some regularity, over many ad networks today. This means in some sense, many ad networks are responsible for the ads they serve and the damage they cause their users; if not legally, at least morally.
[1] https://www.theawl.com/2015/06/a-complete-taxonomy-of-intern...
Not true with safeframes
The latter two can happen on the internet in general, third-party advertising is in no way a unique delivery vector.
Safe frames are not the general solution that you make them out to be.
First, site owners have to actively choose to use safeframes. My personal opinion, just based on people I've spoken with about this, is that most businesses and individuals who run websites treat their ads as a black box and their security as an afterthought. This means any solution for security that isn't by-default and that non-technical site owners have to turn on themselves, with near total certainty, isn't going to be protecting users.
Plus, not all ad networks support it as of June 2017 [1]. In my view, it's less a solution than a "literally-crafted-by-the-ad-industry" [2] externalization of responsibility for users getting hacked due to poor network policing.
[1]https://www.monetizemore.com/blog/should-you-use-dfp-safe-fr...
[2] Page two of https://www.iab.com/wp-content/uploads/2014/08/SafeFrames_v1...
As far as I know, there's an invasion of privacy tort in common law: https://torts.uslegal.com/intentional-torts/invasion-of-priv...
P.S. I am not a lawyer.
Google almost rabidly doesn't want to connect who is sponsoring with what they're sponsoring.
I'm an ad network that does (some) tracking of users. I make it a point to connect advertisers with the publishers I work with because I know all of my publishers. I think this service has value.
Whilst I charge substantially more than Google does, I'm confident I don't participate in any ad fraud. If a Google rep. suggests they don't serve ad fraud, let me know, because I have proof otherwise.
There isn't and this is what many people do. But that isn't the argument is it? Can you tell me why observing what people do on my website is unethical and why it should be made illegal?
Also can you explain why information that is placed on my server belongs to someone else if I didn't enter into a contract with them specifying that was the case?
If someone has access to your laptop and downloads their photos onto it, who do those photos belong to? Put another way, if someone shows you a photo, who does the memory of that photo belong to?
Isn’t this more or less the gist of GDPR and “right to be forgotten” laws? That my personal data doesn’t automatically “belong” to anyone else just because I entered it onto a server?
> If someone has access to your laptop and downloads their photos onto it, who do those photos belong to?
Rights to creative works, unlike personal data already has rather well functioning legal frameworks. The author of a creative work doesn’t give up any right to the photo without very specific circumstances.
Good analogy! They belong to the person who took them, as per copyright law, not to the owner of the laptop.
Citation needed.