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A PITA to configure.

Magnificent if configured right (hint: simplify, simplify; provide use-case-customized simplified kanban boards and issue filters to anyone who doesn't want or need the complexity).

Irreplaceable for reasonably tech-savvy project managers.

And the new UI may be more modern and mobile friendly but is harder to use on desktop than the old one.

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Yes. configuration takes a lot of time and it is not easy to get started. Have you considered alternatives that are worth looking at?

Everything else I've looked at falls short in one or another crucial way. The closest has been Phabricator, which felt clunky in comparison (granted, it's been a few years now since I've used it.)

Codegiant and Scrumpy look like good alternatives atleast for me.

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