It's interesting to note that despite the "toxic culture", Mari was protected because she was getting the job done, and done well. In her mind, she must have thought that her harsh methods were necessary in order to achieve the desired results.

This almost seems analogous to the armed forces, where recruits are subjected to all forms of screaming, yelling and demeaning comments. I would never want to be in such an environment, but clearly, they are doing it because they believe that it works. Do we think that the Marines should be pressured into not yelling at recruits? If not, shouldn't other organizations be given the same latitude if they genuinely think it works best?