My S76 laptop that I use for work has been solid in terms of functionality and reliability. I can't complain about those things. The overall build quality of the laptop is terrible. The touchpad is terrible and has poor fit and finish. The keyboard is terrible. The display is pretty decent, no complaints there. Thing is this machine cost around $1600, which is not cheap and puts it in a category where flaws like these are not acceptable. I like literally everything else about the company, and would want to support them on my next purchase, but they need to produce higher quality products at the price point.