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From the System76 reply (emphasis mine):

> LVFS is neat and we'd love to use it. We also have a couple of constraints that make that difficult: licensing/legal constraints imposed on us, plus time/effort constraints due to everything else going on.

...ok, that means there's non-free software in their machines, right?

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Yes, just like every consumer computer at this point. But we're working on that. ;)

The lesson here is that your devs were not up front about that with the LVFS guys and the fallout got negative enough to go public. Keep trying! Somebody's got to do it. :)

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