They have, it's called the AW609. And like its predecessor V-22, it has crashed and killed the occupants early on and is nowhere near commercial readiness.
Uber's estimates of commercial VTOL flight on an untested airframe by 2023 is total garbage, and they have to know it. The US military has sunk $50 Billion dollars into this problem over the last 30 years and still aren't there.
My guess is that Uber simply wants to maintain some hope of future growth, particularly with their autonomous car program in shambles.
PS I sincerely hope I'm wrong.