Gandi was super intransparent about the phase and what they are actually selling.

Indeed, Gandi did not actually obtain the domain. But merely offered to try to bid with the money once the price of the domain reached that point where it was available for that price.

In my case, that failed. The domain was purchased by someone else at a higher price.

I now have to fight to get my money back into my bank account. Gandi made their life extra hard by not being fully transparent.