How Lyft’s Missteps Killed Its Chances of Overtaking Uber

Companies shouldn’t be expected to dominate. If you make any consistent profit, you are a successful business. If you are 2nd in a huge market, that should be applauded.

Yet instead, why does it seem that companies are judged based on how well they siphon just a bit more from customers, how well they completely monopolize, or how obscene their profits are now versus last quarter?

I'd like to read this but can't find any workaround for the paywall.