Why voicemail systems need to be optimized
Shouldn't a voicemail say "Sorry [NAME] isn't here. Leave a message.... BEEP"
Not this way: "Sorry the person you have reached at 310-555-5555 is not available at the moment. If you would like to leave a callback number press 1 now. If you would like to leave a message please wait at the end to leave one or press 2... ... ... BEEP"