Here's a map of their network: https://nycmesh.net/map/ (uncheck everything except "Link" to see the network)
That makes no sense. I doubt they're a tier-1 backbone themselves, they have to be purchasing transit from an ISP. It feels like lots of the docs are written by marketing-type folks. Also there's a weird diagram that insinuates NAT happens before bgp peering with the not-ISPs they buy internet from. Weird shit.