What part of the post shows they feel entitled to it?
I'm not objective; it's my subjective opinion that you're wrong. That doesn't mean I feel entitled to have you change your mind.
That's a straw man. In this case, they don't only disagree, they also feel entitled; that's what I'm saying.
Maybe they feel entitled, but I don't think there's anything in the blog post showing that. All I see is (fairly mild) disagreement with Amazon's actions.